non-credit Business Courses
for professional development/CONTINUING EDUCATION
LEADERSHIP Courses
Leadership
Gain the respect and admiration of others by developing your leadership skills. Even if you're not working in a leadership role, this course will teach you how to use the principles of great leaders to achieve success in your professional and personal life. 6 Weeks Access / 24 Course Hrs - $135 for Self-Guided 3-Months Access OR Instructor-Moderated 6-Weeks Access.
This series will help you develop the skills essential for effective leadership. Even if you don't yet hold a leadership position, you can begin learning the principles leaders use to achieve success and prepare yourself for the future. Learn how to have more successful relationships with difficult bosses, co-workers, friends, and even family members. Understand how to surround yourself with a great team as you learn the qualities of being a great leader and a team member. Part of being a good leader is making decisions based on the information you have, so you'll also discover the steps to make great decisions to make the most of every opportunity. Includes four (4) courses: Achieving Success with Difficulty People, Leadership, Building Teams That Work, and Skills for Making Great Decisions. This is Instructor-Moderated with 96 Course Hrs - $480.
TEAM BUILDING
Building Teams That Work
Chances are you will be part of a professional or personal team at some point. This course provides you with communication, problem-solving and leadership skills to keep your team on the right track and real-life scenarios that will help you master successful team-building and management. 6 Weeks Access / 24 Course Hrs. $135 for Self-Guided 3-Months Access OR Instructor-Moderated 6-Weeks Access.
Managing Remote Teams
Remote team management isn't new, but it has become far more common and extensive than it used to be. So, whether you have gone from managing the occasional "telecommuter" to managing a fully remote team or have been managing a remote team and would like to explore new strategies and best practices for this unique form of management—this course is for you. 6 Weeks Access / 24 Course Hrs. $135 for Self-Guided 3-Months Access OR Instructor-Moderated 6-Weeks Access.
Project Management
Professional Certificate - 6 course series
Prepare for a new career in the high-growth field of project management, no experience or degree required 100% online on your own time. Get professional training designed by Google and get on the fastrack to a competitively paid job. There are over 464,000 open jobs in project management with a median entry-level salary of $87,000 in the U.S. (Lightcast™ U.S. Job Postings (2024: Jan. 1, 2024 - Dec. 31, 2024)
Project managers are natural problem-solvers. They set the plan and guide teammates, and manage changes, risks, and stakeholders.Gain in-demand skills that will prepare you for an entry-level job. Learn from Google employees whose foundations in project management served as launchpads for their own careers. Upon completion, you can directly apply for jobs with Google and over 150 U.S. employers including Deloitte, Target, Verizon, and of course, Google. This program qualifies you for over 100 hours of project management education, which helps prepare you for Project Management Institute Certifications like the globally-recognized Certified Associate in Project Management (CAPM)®.
Courses:
- Foundations of Project Management - approx. 12 hours
- Project Initiation:Starting a Succesfful Project - approx. 17 hours
- Project Planning: Putting It All Together - approx. 26 hours
- Project Execution: Running the Project - approx. 24 hours
- Agile Project Management - approx. 20 hours
- Capstone: Applying Project Management in the Real World - approx. 44 hours
TUITION:
$600 (includes course materials and Google Project Management Certification)
For more information and to register for this program, contact Susan Guerrero, Dean of BEAMS, susan.guerrero@fletcher.edu.
Artificial intelligence/machine learning
Artificial Intelligence and Machine Learning Suite - 2 course series
This course bundle will provide you with a foundation of practical knowledge on artificial intelligence (AI) and machine learning. You will begin with the science behind AI computer systems, which can perform tasks that typically require human intelligence, and AI ethics, applications, and more. Then you will move on to a more thorough look at machine learning, the problem it is trying to solve, and specific techniques and applications used in supervised, unsupervised, and semi-supervised learning. Instructor-Moderated 48 Course Hours (Study online with Instructor moderated discussion boards). - $230.
Course Details:
The Artificial Intelligence and Machine Learning Suite will prepare you with a practical knowledge foundation of key definitions, applications, processes, techniques, and more, enabling you to sharpen your knowledge and skills in the fields of AI and machine learning.
- Introduction to Artificial Intelligence - This course will introduce you to various forms of artificial intelligence (AI) and how we interact with AI as consumers in applications like chatbots and recommendation engines. You will see how AI provides analytics in business and consider industries that may be transformed or even disrupted by AI implementations. Next, you will go under the hood to see how computers can "learn" using artificial neural networks and various forms of machine learning. You will review AI applications such as natural language processing, forecasting, and robotics. You will also learn about the AI development process and how AI will affect the workforce. And lastly, you will consider some of the ethical factors in AI deployment.
- Introduction to Machine Learning - Machine learning can be used to solve specific kinds of problems when key considerations in selecting data for a machine learning project are implemented properly. You will learn about specific techniques used in supervised, unsupervised, and semi-supervised learning, which applications each type of machine learning is best suited for, and the type of training data each requires.
You will also be able to differentiate offline and online training and predictions, automated machine learning, and how the cloud environment affects machine learning functions. Finally, you will explore some of the most significant areas in the very active area of machine learning research.
SERVICE PROFESSIONAL SKILLS/CUSTOMER SERVICE
Customer Service Training
This course will provide you with the information needed to understand how a positive attitude, going a step beyond basic customer service, and dealing effectively with complaints will enhance your work experience. You will learn the difference between internal and external customers. You will also learn how developing and implementing a comprehensive customer service policy promotes consistency in how customers are treated and keeps customers happy. 3 Months Access / 15 Course Hrs - $89.
Managing Customer Service
Learn how to correctly anticipate and meet your customers' needs. This course will help you discover some effective methods to bring out your best and do the same for the other people you work with as you serve as an ambassador for your company. $135 for Self-Guided 3-Months Access OR Instructor-Moderated 6-Weeks Access.
Sales Training Suite
In good times or tough ones, companies never stop looking for sales representatives who can help them meet their financial goals. A good salesperson can have a long, successful career in any industry across the globe. This series will provide you with the tools you need to communicate effectively with clients as you build rapport and create an environment of trust. You'll also learn effective sales techniques that will help you not only convert new customers but also turn them into long-term assets. This suite contains three (3) courses: Keys to Effective Communication, Effective Selling, and Professional Sales Skills. This is Instructor-Moderated with 72 Course Hrs - $345.
DISTRIBUTION, LOGISTICS, and Supply Chain Management
Distribution and Logistics Management
Discover how to improve distribution and logistics management activities, reduce costs, save time, increase customer satisfaction, and better meet your company's objectives. This course will show you how to achieve success through a combination of distribution and logistics strategies and tactics. 6 Weeks Access / 24 Course Hrs. $135 for Self-Guided 3-Months Access OR Instructor-Moderated 6-Weeks Access.
Supply Chain Management Fundamentals
Learn what it takes to be a successful supply chain manager. This course will prepare you for internationally recognized certification examinations by teaching you how to create demand forecasts, develop schedules, manage inventory, control production orders, and ensure customer satisfaction. 6 Weeks Access / 24 Course Hrs. $135 for Self-Guided 3-Months Access OR Instructor-Moderated 6-Weeks Access.
Supply Chain Suite
This series will provide you with the tools, tactics, and strategies you need to have a successful career in the supply chain field. You will learn purchasing fundamentals for improving your company's bottom-line profitability, distributions and logistics management for fulfilling customer demands, and supply chain management fundamentals for balancing top management's interests with those of shop floor workers. Some of the courses in this series will even prepare you to sit for nationally recognized certifications. By the end of the series, you will have built the knowledge and skills you need for success in a supply chain role. This suite contains three (3) courses: Purchasing Fundamentals, Distribution and Logistics Management, and Supply Chain Management Fundamentals. This is Instructor-Moderated with 72 Course Hrs - $365.
LOUISIANA NOTARY EXAM PREPARATORY COURSE
Interested in becoming a Notary? This course is taught in two formats. One is a 7-week course which meets two nights each week, and the other is a 13-week course meeting one night each week. Both are designed to prepare you for the Notary Public Examination. The course follows the Fundamentals of Louisiana Notarial Law and Practice study guide. Concepts covered to prepare you for the exam are The Notary at Civil Law, The System, Civil Code Concepts, and Notarial Practice.
Students must purchase Fundamentals of Louisiana Notarial Law and Practice study guide available from the Office of the LA Secretary of State for approximately $100 at http://www.sos.la.gov/NotaryAndCertifications/PrepareForTheNotaryExam.
To learn more about Notary Prep courses, please click this link: https://www.fletcher.edu/programs/business/louisiana-notary-public-classes