Important Notice Regarding Canvas

Fletcher Technical Community College has been made aware of an incident involving the vendor behind Canvas.

Please see the messages below from the Louisiana Community and Technical Colleges office in Baton Rouge regarding this situation.

At this time, we strongly encourage students to avoid opening emails or clicking links received through Canvas until additional information is available. Please use caution with any unexpected or suspicious emails.

Instructors will be working with students regarding any assignments or due dates that may be impacted during this time. If you have questions regarding your classes or assignments, please reach out directly to your instructor.

We will continue to share updates as additional information becomes available.

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From the LCTC Office:

Following the incident referenced in our earlier communication (noted below), LCTC has become aware of a second incident and is actively working with Instructure to monitor the impact across our colleges.

Until further notice, students should not attempt to access or use Canvas. Additional guidance regarding system availability and next steps will be shared through official college communications as information becomes available. Students should not click any suspicious links or popups related to Canvas.

We also understand this disruption comes at a critical point in the semester as many students prepare for final exams, projects, and end-of-term assignments. Rest assured that your instructors and college teams will work with you to provide flexibility, alternative communication methods, and support as needed during this time.

We understand how important your personal information is and remain committed to keeping you informed as more information becomes available.

Prior Communication

We want to let you know about a recent security issue involving Instructure, the company that provides Canvas for Louisiana Community & Technical Colleges (LCTC).

Instructure recently identified and contained unauthorized activity involving some Canvas account information. Canvas remains available for use, and there is currently no indication of an ongoing threat.

At this time, some user information such as names, email addresses, student ID numbers, and Canvas messages may have been accessed. According to Instructure, passwords, dates of birth, Social Security numbers, and financial information were not affected.

LCTC is actively working with Instructure to monitor the situation and review any potential impact.

While no password exposure has been reported, we encourage all students, faculty, and staff to stay alert for suspicious activity or messages and avoid sharing personal information unless you are certain the source is legitimate.

We understand how important your personal information is and will continue to share updates as more information becomes available.