Customer ServANT
Providing assistance with a willing and compassionate understanding while taking initiative and having follow-through.
WHEN WE LIVE OUT THE VALUE OF CUSTOMER SERVANT, IT:
FEELS LIKE
Making others a priority
Aiming to please
Excited
Sympathetic
Satisfied
Following the “Golden Rule”
SOUNDS LIKE
“I would be happy to help you”
“Let me help you find the answer”
“Let me show you”
“My pleasure to serve you”
LOOKS LIKE
Patience in trying to understand
Going above and beyond
Taking initiative
Extracting information
Following up and following through
Performing outside scope of job
Do you know someone who lives out these values?