Service Excellence

Providing assistance with a willing and compassionate understanding while taking initiative and having follow-through.

WHEN WE LIVE OUT THE VALUE OF SERVice Excellence, IT:

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FEELS LIKE

Patience.
Accommodation.
Empathy. 
Compassion.
Professionalism. 

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SOUNDS LIKE

“I want to be sure I fully understand your needs."
“It's my pleasure to serve you."
"How can I help you?"
"I am here if you need to talk."
"Let's brainstorm together so we can find the best approach."

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LOOKS LIKE

Approachability.
Personalized service. 
Proactiveness. 
Dedication. 
Having community-focus. 

Do you know someone who lives out these values?

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