Providing assistance with a willing and compassionate understanding while taking initiative and having follow-through.
When we live out the value of Customer Service, it:
 |
 |
 |
Feels like |
Sounds like |
Looks like |
| Making others a priority
Aiming to please Excited Sympathetic Satisfied Following the “Golden Rule” |
“I would be happy to help you”
“Let me help you find the answer” “Let me show you” “My pleasure to serve you” |
Patience in trying to understand
Going above and beyond Taking initiative Extracting information Following up and following through Performing outside scope of job |
Do you know someone who lives out these values?
Submit your FalconGram HERE!
| Previous – Servant Leadership | Next – Trust |
Mission: